Effective Date: 10/1/2014

Fluuido Laboratory values your privacy and is committed to protecting your data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.fluuido.art. By using our Website, you agree to the terms outlined in this policy.

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1. Data Controller

Fluuido Laboratory is the data controller responsible for your personal data. For any questions or concerns regarding this Privacy Policy or your data, please contact us:

Fluuido Laboratory
Address: Via Giuseppe Govone 31, 20154 Milano
Email: hello@fluuido.art
Phone: +393455072266

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2. Data We Collect

We collect and process the following types of personal data:

a. Information You Provide:

• Contact Information: Name, email address, phone number, and any details you submit through contact forms.

• Account Information: Details provided when you register for an account or make a purchase, such as billing and shipping addresses.

b. Information We Collect Automatically:

• Usage Data: IP address, browser type, operating system, and pages you visit on our Website.

• Cookies: Small files stored on your device to improve your user experience. For more information, see our Cookie Policy.

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3. How We Use Your Data

We use your personal data for the following purposes:

• To Provide Services: Process your orders, payments, and bookings for pottery lessons or events.

• To Communicate: Respond to your inquiries and provide updates on your orders or services.

• To Improve Our Website: Analyze user behavior and preferences to enhance functionality and user experience.

• To Comply with Legal Obligations: Meet regulatory requirements and prevent fraud.

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4. Legal Basis for Processing

We process your personal data under the following legal grounds:

• Your consent, when explicitly given.

• Performance of a contract, such as fulfilling your purchases or bookings.

• Compliance with legal obligations.

• Our legitimate interests, such as improving our services and securing our Website.

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5. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your data with:

• Service Providers: Companies providing payment processing, shipping, or technical support.

• Legal Authorities: If required by law or to protect our legal rights.

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6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

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7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access: Request a copy of your personal data.

• Rectification: Correct inaccurate or incomplete data.

• Erasure: Request the deletion of your data.

• Restriction: Limit the processing of your data.

• Data Portability: Receive your data in a structured, commonly used format.

• Objection: Object to data processing based on legitimate interests.

• Withdraw Consent: Withdraw your consent at any time.

To exercise your rights, please contact us at hello@fluuido.art.

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8. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no online transmission or storage system can be guaranteed to be completely secure.

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9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

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10. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place to protect your information in compliance with GDPR.

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11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Website, and we encourage you to review it periodically.

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12. Complaints

If you believe we have violated your privacy rights, you have the right to file a complaint with your local data protection authority. In Italy, you can contact:

Garante per la Protezione dei Dati Personali
Website: www.garanteprivacy.it

If you have any questions or concerns about this Privacy Policy, please contact us at hello@fluuido.art.